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Technical Information
Internet Service Provider

In most cases there is little difficulty with the Internet Service Provider (ISP) used to access the Internet for online courses. Dial up, cable or DSL connections are acceptable, but the ISP must be reliable and allow for constant and stable access to the Internet.

Hardware Requirements

Minimum requirements for hardware to access online courses are listed below.

PC
Mac
  • 333 Mhz Intel Pentium II Processor
  • 64 MB RAM
  • 2 Gigabyte Hard Drive
  • 15" Monitor
  • 56 Kbps Modem
  • Windows 98, ME or XP
  • CD drive
  • Printer
  • Macintosh OS X
  • 15" Monitor
  • 56 Kbps Modem
  • CD drive
  • Printer

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Software Requirements

Web Browser
Most computers have a web browser installed when they are purchased, or the Internet Service Provider provides a copy of one when their service is purchased.

ANGEL Learning functions well in many browsers, the following are formally supported and tested:

  • With PCs running Windows OS: Internet Explorer 7 or 8, and Mozilla Firefox 3.x
  • With Macs running OS X: Mozilla Firefox 3.x

It is important to take some time to prepare your browser's settings and to install several free plugins to get the features of ANGEL to work properly. The TechTips page outlines those procedures.

Word Processing

Because word processing is a necessity in virtually any college course today, online students must have access to a word processing program that is capable of saving files in both plain (ASCII) text files or rich text format files. The rich text format (.RTF) file format can be read by any word processor and works well when attaching proprietary word processing files to e-mail or submitting assignments in the course dropbox This page provide instructions on creating RTF files and many other useful functions of ANGEL. Online students should be prepared to use their programs' Copy/Paste functions to copy text into e-mail or text boxes.

E-mail

All Butler students receive a Pipeline account when they enroll. Pipeline is Butler's information portal which includes access to email, college announcements, final grades, calendar, course schedule and online enrollment. This is also the method by which you will receive information on logging onto your course. For information on accessing and using a Pipeline account, plus other helpful Pipeline info go to http://boeintranet.butlercc.edu/p@b/tutorial.htm

Other
Some courses may require other software programs in addition to those named here. See the course schedule for particular requirements. Consultation with the course instructor about additional software requirements before registering for an online course is recommended.

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Technical Help

Course Managers

For many, online learning is a new experience and that is why each online course is assigned a Course Manager. Course Managers are dedicated to making your online experience smooth and enjoyable. They will answer your questions about getting started, navigating the course management system and getting the most out of your online courses.

Course Managers are available 8am-5pm Central time, Monday through Friday via e-mail or telephone.


Roberta Sheahan rsheahan@butlercc.edu 316.322.3271 (733.3271 - Wichita metro)
Linda Wapelhorst lwapelhorst@butlercc.edu 316.218.6202
Andrea Scharenberg ascharenberg@butlercc.edu 316.323.6973 (218.6973 - Wichita metro)
Beth Cunningham bcunninghaml@butlercc.edu 316.218.6354

Neither the Instructor, the Course Manager nor the System Administrator is expected to resolve questions related to your computer, Internet service, or other technical problems you may have during the course of the semester.

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Technical Skills

If online courses seem to fit your circumstances and your lifestyle, the following self-assessment may help to determine if you have the necessary technical skills to succeed in an online learning environment.

Self-Assessment of Technical Skills

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Send inquiries to:
Meg McGranaghan
Director of Instructional Technology
Butler Community College
El Dorado, KS 67042
316.322.3345 megmcg@butlercc.edu