Password Assistance | Butler Community College

Planned System Upgrades

Due to planned system upgrades, Banner will be unavailable starting Friday night and will last until Sunday night.

Password Assistance

Password Registration

(Multifactor Authentication Set Up)

Start here if you have never used the online self-service PASSWORD RESET/UNLOCK. If you have, move to PASSWORD RESET/UNLOCK (I forgot my password.)

Please be sure to use your full email address. (

Password Reset/Unlock

(I forgot my password)

Click here to reset your password or unlock your account. You must have completed the PASSWORD REGISTRATION process prior to using this link.

Please be sure to use your full email address. (

Password Registration Password Reset / Unlock

Password Requirements

Passwords require eight characters minimum consisting of:

  • one upper case
  • one lower case
  • one number
  • one special character: !@#$%?

Please do not use your name or any part of your name.

Need more help?

For additional assistance, please call the Butler Service Desk at 316.322.3306.

Note: Before changing your password, please ensure that all mobile devices using your Butler account login and password to connect to email, etc., are placed into "airplane" mode. After changing your password, update your password on your mobile device, too. Once that is done you can safely take your mobile device out of "airplane" mode. This will prevent your old password from being sent and potentially causing your Butler account to become temporarily locked.